After Yelp referral leads to $2K moving company ripoff, thoughts on "genuine reviews"

Justin Vincent chose a moving company based on positive Yelp reviews. Things did not work out well. "I spent 40 days without any furniture and quite a few of my belongings have been misplaced ? forever." Turns out negative reviews were there, but suppressed. Could smarter design have prevented this? (via @blam)

Source: http://boingboing.net/2012/04/27/after-yelp-referral-leads-to.html

oed oxford dictionary buy electronic books new times best sellers it green technology best sellers list for books